Impacting the Latino Birthing Experience with a Cultural Competence Training Program
Margo A. Halm, RN, PhD, ACNS-BC
Edward Wilgus, PhD

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Halm, M.A., & Wilgus, E. (2013). Impacting the Latino birthing experience with a cultural competence training program. Online Journal of Cultural Competence in Nursing and Healthcare, 3(2), 1-15. doi:10.9730/

Abstract: The objective of this program was to evaluate an educationally based intervention in developing intercultural competence of postpartum nursing staff using a quality improvement (QI) framework. The method included eighty nursing staff participating in a cultural competence training program (CCTP) infused with Latino culture, including Spanish language/music, to highlight critical reflections, cross-cultural practice, and communication standards for culturally competent care. Perceptions of cultural sensitivity were evaluated via patient interviews, the Intercultural Development Inventory (IDI), and focus groups. The results included a staff level of understanding, comfort, and effectiveness in providing care to the Latino population improved from pre- to post-IDI scores. Despite heightened awareness, the team’s cultural orientation remained unchanged, indicating that staff overestimated their intercultural competence. While patients reported satisfaction with care, many Latina mothers shared moments in which care could have been more culturally sensitive.

Keywords: Latino culture, hospital staff, birthing experience, obstetrics

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