Margaret M. Andrews, PhD, RN, CTN, FAAN
Finding Electronically Available Information on Cultural Competence in Health Care
Margaret M. Andrews, PhD, RN, CTN, FAAN
Laura Friesen, MLS, MFA, BA

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Abstract: The purpose of this article is to: 1) Provide user-friendly guidance for health professionals who are searching for information about cultural competence in health care and related topics using online databases available through academic, hospital, and public libraries; and 2) Offer tips on search strategies that will lead to the information on cultural competence that is being sought for use in clinical practice, education, administration, and research in a variety of health care settings. This article provides an overview of operational definitions for the terms culture, cultural competence, health disparities, cultural and linguistic competence, transcultural nursing, and culturally congruent care. The authors put forth suggestions for preparing for a search and identifying criteria for evaluating sources of information for authority, accuracy, objectivity, currency, and coverage. The majority of the article focuses on finding electronically available information on cultural competence in health care using various online indexes. The article includes selected websites from which to seek information on culturally competent care in general, or for information on patients of a particular culture. The article also contains recommendations for keywords to use when searching for information on a wide variety of subjects related to cultural competence in health care and related topics.

Keywords: electronic information, cultural competence, health care

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